VP Hotel Operations

The Vice-President of Hotel Operations will have direct oversight for the day-to-day operations of multiple key departments within Hotel Operations. The departments will include, but not limited to, Hotel Operations, Sales & Catering, Housekeeping, the Spa, Internal Maintenance, Uniform Department and Transportation/Valet. He/she will participate in the development of both short-term & long-term strategic direction for the Hotel and execute the vision communicated.
Essential Functions:
Enhance operating management decision-making, prioritize objectives and performance accountability for the Hotel Division.
Participate in the strategic planning and subsequent execution of the business plan, encompassing financial, operational, and marketing objectives.
Identify areas within his/her areas of responsibility to gain efficiency and maximize financial leverage of the property.
Provide effective leadership of capital expenditures in the on-going maintenance of the Hotel.
Drive high level of Team Member engagement.
He/she will work collaboratively with the Vice-Presidents to identify opportunities to differentiate our product offerings and develop data that will facilitate the most educated business decisions.
Ensure that decisions and actions are properly interpreted, implemented and administered by his/her direct reports.
Develop succession planning within the departments of his/her direct oversight.
Provide leadership and management to ensure that the core values of TVCR are practiced consistently.
Responsible for adhering to policies, procedures, and TGA regulations.
He/she will foster a positive, growth-oriented work environment.
Coach and develop Team Members to achieve expected goals by maintaining a consistent approachable demeanor at all times and ensure that we receive our AAA 4-Diamond rating on an annual basis.
Motivate and lead a high performance Team thus attracting and recruiting Team Members committed to providing superior guest service.
He/she will actively engage with our guests and provide a gaming, hospitality and entertainment experience unlike any other in the market.

Minimum Qualifications:
Candidate will need to have a minimum of ten (10) years of experience at a Sr. level position at a large/mega gaming facility.
Experience managing & leading in an environment comprised of union & non-union Team Members.
Must be knowledgeable of yield-management of a hotel in a casino environment.
Must possess thorough knowledge of budgeting and scheduling.
Must be able to multi-task in a high paced casino environment.
Proven track record reflecting EBITDA enhancements.
Must have strong verbal and written communication skills.
College degree preferred.
Prior experience working in a highly competitive gaming environment.
Must possess broad overall knowledge of operations in a casino/hotel.

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